I hope this reviews allow people to be informed of the company’s shady dealings. These people sound great over the phone, but do not disclose plenty of information that will cost you a significant amount of money, just to reel you in as a customer. They also definitely didn’t build any furniture back up. I had everything broken down and in boxes and ready for them at the beginning of the move. Pay near $1300 or risk them having the authority to keep all your stuff, this is compared to the $575 that I was initially quoted. The estimate, can’t even be considered an estimate, it not even close! At the end, they stated that the hour of driving time that I was quoted is considered the time it took them to get from their warehouse to my first apartment, and that I owed them fees for driving to my second destination and back to their warehouse (which was $191/hr, 1 hour extra in each direction). It eventually took them twice as many hours as I was quoted, 6 hours to move an apartment with very limited furniture. When they arrived at the new place, they left many things still unwrapped. Despite the effort, they ended up taking up all 3 hours to just wrap my stuff and load it into the truck with no hand trucks/dolly. ![]() I had stated that they were over wrapping everything and that they needed to get moving. They tell you that they take apart everything and place padded blankets and it is true, but then they use black seran wrap so excessively, to cover every inch of everything they take, beyond the point of keeping things protected all in a ploy to add time to your move (which I didn't realize until half way thru the move that they were taking excessively long to get everything out of my apartment, which is when I realized what was going on and I called the company/manager). Upon arrival they were late an hour and 15 minutes. They quoted me that I only need 3 "moving" hours and 1 hour of travel (Miami to West Palm Beach) with 3 men after asking them for an estimate/quote as to how much time I would realistically need. I advised them I have a 1 Bedroom apartment with no dining room table or chairs, no coffee table, no side tables, my bed frame was already in pieces, all my stuff was in 10-12 boxes for them already. They gave me the whole we're not like other companies, no secret fees, etc, etc. I called them for a quote and Cody was super friendly, the company sounded amazing, quoted me a great price ($575) for an “all-inclusive move with 1 hour of travel time MIA to WPB, 3 movers and 3 hours of labor which he states is typically required for a loft/1 bedroom apartment.” (Despite it still being a timed move of which he never mentioned, until the movers arrived and notified me that the rate is per extra $191/hr). But this is definitely NOT the case with this company. You would assume that a company who has done over “5000 moves” would do their due diligence in giving you an estimate near the amount of travel time, moving time, and # of movers to move from Point A to Point B based on their experience/expertise. This company is very deceiving and uses tactics to strong-arm their customers into paying more than double the estimated price you are quoted. ![]() I’m not one to typically complain, but my goal with writing this is not to get my money back, but to help defer anyone researching this company with intentions of using them.
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